Our family has been proudly serving yours since 1979.
Madden Bros was founded by our Dad in 1979. He started delivering firewood during the winter from the back of his truck as a way to earn extra money and send my brother and I to college. Some of my earliest childhood memories are Bob and I arguing over who got to ride shotgun to help Dad make deliveries on a Saturday morning!
Our Dad’s business quickly grew thanks to his love of his customers. Nothing was ever too much trouble and he always had a smile on his face, often clocking up 70 hour work weeks. He drummed into my brother and I at a very early age that providing good old fashioned customer service was at the heart of everything we did, and that we should always hand out 2 business cards to everyone we met! Well his business philosophies definitely paid off because his little business quickly expanded to offer bulk landscape supplies – hardwood mulch, colored mulch, topsoil, compost and landscaping rocks. It wasn’t long before my Dad started developing a very loyal customer following and Bob and I were like his little shadows, (probably not always quite as helpful as we thought), but we became pros at stacking firewood, cleaning the work truck and making deliveries from a very young age.
Truthfully, we couldn’t wait to grow up so we could spend more time working in the business and less time in school!
In 1986, when Bob turned 16, my dad asked us if we wanted to take over “full control” of the company. By “full control” it meant we got to run the pick-up truck and the lawn and garden tractor (the sum total of Madden Bros equipment at that time). We both jumped at the opportunity!Working our way through high school and saving for college, we kept growing the business year after year. By this time we’d bought two more dump trucks and an articulating wheel loader, and we’d outgrown our home premises.
In 1994 Bob had graduated from the University of Akron with a political science degree and I was a freshman at Case Western Reserve University at the Weatherhead School of Management. We bit the bullet and purchased thirteen acres of land to expand Madden Bros, and with our new location, our business started taking off like gangbusters. We hired our first employees, bought new equipment and have set out ever since to continue our family tradition of exceptional customer service.
Today Madden Bros has grown to be one of the biggest and most successful landscaping supply companies in Ohio. We really do have mulch in our veins, and serving your family isn’t a job for us – it’s an obsession. If you don’t believe me just check out the photo gallery over there on the left. There are many hilarious photos of our family through the years but one of my favorites has to be the picture of Bob and his beautiful bride on their wedding day holding a weed whacker and standing next to our Madden Bros tractor!We would love to welcome you to our Madden Bros family.
Give us the chance to show you what world class customer service looks like and I promise you’ll never buy your mulch, topsoil, compost or firewood from anyone ever again. Of course we don’t expect you to just take our word for it, which is why we back all your purchases with a 100% happiness money back guarantee. If for any reason your experience of Madden Bros customer service was anything less than world class, or for any reason you’re not happy with any of our products, please contact me personally to make it right, or I will provide you with a prompt and courteous refund.I look forward to earning your business and welcoming you as the newest member of the Madden Bros family!